:root{
  --ink:#0F1E2E; --ink2:#1A2D44; --ink3:#27425F; --paper:#F2F4F7; --card:#fff; --line:#DCE2E9; --line2:#EDF0F4;
  --text:#14202E; --muted:#5A6A7B; --gold:#F4B400; --gold2:#FFD45E; --goldink:#3A2A00;
  --green:#0F8A5F; --greenbg:#E1F4EC; --red:#C93C37; --redbg:#FBE9E8; --blue:#2563C9; --bluebg:#E5EEFC; --amberbg:#FFF3D1; --amber:#8A6100; --greybg:#EAEEF2;
  --display:'Bricolage Grotesque','Segoe UI',system-ui,sans-serif; --body:'Figtree','Segoe UI',system-ui,sans-serif;
  --r-s:8px; --r-m:12px; --r-l:18px; --nav-h:64px;
}
*{box-sizing:border-box}
html{-webkit-text-size-adjust:100%}
body{margin:0;background:var(--paper);color:var(--text);font:16px/1.5 var(--body);-webkit-font-smoothing:antialiased;font-variant-numeric:tabular-nums}
h1,h2,h3,h4{font-family:var(--display);line-height:1.12;margin:0 0 .5em;letter-spacing:-.015em}
h1{font-size:clamp(2.1rem,6vw,3.6rem);font-weight:750}
h2{font-size:clamp(1.55rem,4vw,2.3rem);font-weight:700}
h3{font-size:1.15rem;font-weight:650}
p{margin:0 0 1em}
a{color:inherit}
button,input,select,textarea{font:inherit;color:inherit}
:focus-visible{outline:3px solid var(--gold);outline-offset:2px;border-radius:6px}
.sr{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0)}
.muted{color:var(--muted)} .small{font-size:.875rem} .tiny{font-size:.78rem} .right{text-align:right} .center{text-align:center}
.row{display:flex;gap:12px;align-items:center;flex-wrap:wrap} .between{justify-content:space-between}
.stack>*+*{margin-top:14px} .grow{flex:1}
.hide{display:none!important}
.mono{font-variant-numeric:tabular-nums;letter-spacing:.01em}

/* buttons */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:46px;padding:0 20px;border-radius:var(--r-m);border:1.5px solid transparent;background:var(--ink);color:#fff;font-weight:650;text-decoration:none;cursor:pointer;transition:transform .08s,background .15s;-webkit-tap-highlight-color:transparent}
.btn:active{transform:scale(.98)}
.btn:hover{background:var(--ink3)}
.btn.gold{background:var(--gold);color:var(--goldink)} .btn.gold:hover{background:var(--gold2)}
.btn.ghost{background:transparent;color:var(--ink);border-color:var(--line)} .btn.ghost:hover{background:var(--line2)}
.btn.onink{background:transparent;color:#fff;border-color:rgba(255,255,255,.28)} .btn.onink:hover{background:rgba(255,255,255,.08)}
.btn.danger{background:var(--red)} .btn.danger.ghost{background:transparent;color:var(--red);border-color:#ECC3C1}
.btn.wa{background:#128C4A} .btn.wa:hover{background:#0E7A3F}
.btn.sm{min-height:36px;padding:0 14px;font-size:.9rem;border-radius:10px}
.btn.lg{min-height:56px;font-size:1.05rem;padding:0 26px}
.btn.block{width:100%}
.btn[disabled]{opacity:.5;pointer-events:none}
.linkbtn{background:none;border:0;padding:0;color:var(--blue);font-weight:600;cursor:pointer;text-decoration:underline}

/* chips */
.chip{display:inline-flex;align-items:center;gap:6px;padding:3px 10px;border-radius:99px;font-size:.8rem;font-weight:650;background:var(--greybg);color:#334355;white-space:nowrap}
.chip::before{content:"";width:7px;height:7px;border-radius:50%;background:currentColor;opacity:.75}
.chip.requested{background:var(--amberbg);color:var(--amber)}
.chip.confirmed,.chip.rider_assigned{background:var(--bluebg);color:var(--blue)}
.chip.picked_up,.chip.on_the_way,.chip.arriving{background:#E6E9FB;color:#3D43B5}
.chip.delivered{background:var(--greenbg);color:var(--green)}
.chip.failed{background:var(--redbg);color:var(--red)}
.chip.cancelled{background:var(--greybg);color:#5A6A7B}
.chip.plain::before{display:none}

/* cards, stats */
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--r-l);padding:18px}
.card.flush{padding:0;overflow:hidden}
.card h3{margin-bottom:.7em}
.grid{display:grid;gap:14px}
.g2{grid-template-columns:repeat(2,1fr)} .g3{grid-template-columns:repeat(3,1fr)} .g4{grid-template-columns:repeat(4,1fr)}
.stat{padding:14px 16px;border-radius:var(--r-m);background:var(--card);border:1px solid var(--line)}
.stat b{display:block;font:700 1.55rem/1.1 var(--display);letter-spacing:-.02em}
.stat span{font-size:.82rem;color:var(--muted)}
.stat.key{background:var(--ink);border-color:var(--ink);color:#fff} .stat.key span{color:#A9BACB}
.stat.good b{color:var(--green)} .stat.bad b{color:var(--red)}
.kv{display:grid;grid-template-columns:130px 1fr;gap:6px 14px;font-size:.95rem}
.kv dt{color:var(--muted)} .kv dd{margin:0;word-break:break-word}
.empty{padding:30px 18px;text-align:center;color:var(--muted)}
.empty b{display:block;color:var(--text);margin-bottom:4px}
.notice{padding:12px 14px;border-radius:var(--r-m);background:var(--amberbg);color:#5B4300;font-size:.92rem}
.notice.info{background:var(--bluebg);color:#173E86} .notice.err{background:var(--redbg);color:#8A1F1B} .notice.ok{background:var(--greenbg);color:#0A5B3E}

/* forms */
.field{display:block}
.field>span{display:block;font-weight:600;font-size:.9rem;margin-bottom:5px}
.field>span i{font-style:normal;color:var(--muted);font-weight:500}
.field small{display:block;color:var(--muted);margin-top:4px;font-size:.8rem}
input[type=text],input[type=email],input[type=password],input[type=tel],input[type=url],input[type=number],input[type=datetime-local],select,textarea{width:100%;min-height:48px;padding:10px 13px;border:1.5px solid var(--line);border-radius:var(--r-m);background:#fff;transition:border-color .15s}
textarea{min-height:88px;resize:vertical}
input:focus,select:focus,textarea:focus{border-color:var(--ink);outline:none;box-shadow:0 0 0 3px rgba(244,180,0,.35)}
.form-grid{display:grid;gap:14px;grid-template-columns:1fr 1fr} .form-grid .full{grid-column:1/-1}
fieldset{border:0;padding:0;margin:0 0 22px} legend{font:650 1.05rem var(--display);padding:0;margin-bottom:12px}
.radio-cards{display:grid;gap:10px;grid-template-columns:repeat(3,1fr)}
.radio-cards label{border:1.5px solid var(--line);border-radius:var(--r-m);padding:12px;cursor:pointer;display:flex;gap:10px;align-items:flex-start;background:#fff;font-weight:600;font-size:.92rem}
.radio-cards input{margin-top:3px;accent-color:var(--ink)}
.radio-cards label:has(input:checked){border-color:var(--ink);background:#FFFBEA;box-shadow:0 0 0 2px var(--gold)}
.err-text{color:var(--red);font-size:.9rem;min-height:1.2em}

/* tabs */
.tabs{display:flex;gap:6px;overflow-x:auto;padding:2px 0 8px;scrollbar-width:none} .tabs::-webkit-scrollbar{display:none}
.tab{padding:8px 15px;border-radius:99px;background:transparent;border:1.5px solid var(--line);font-weight:600;font-size:.92rem;cursor:pointer;white-space:nowrap;text-decoration:none;color:var(--text)}
.tab[aria-current=true]{background:var(--ink);color:#fff;border-color:var(--ink)}
.tab b{margin-left:5px;opacity:.65;font-weight:650}

/* app shell */
.topbar{position:sticky;top:0;z-index:30;background:var(--ink);color:#fff;display:flex;align-items:center;gap:14px;padding:10px 16px;min-height:58px}
.logo{display:inline-flex;align-items:center;gap:10px;text-decoration:none;font:700 1.15rem var(--display);letter-spacing:-.01em;color:inherit}
.logo svg{width:34px;height:34px;flex:none}
.logo em{font-style:normal;font-weight:450;opacity:.85}
.topbar .who{margin-left:auto;display:flex;align-items:center;gap:10px;font-size:.88rem}
.topbar .who .rolechip{background:rgba(255,255,255,.12);padding:3px 10px;border-radius:99px;font-weight:600}
.bell{position:relative;background:none;border:0;color:#fff;font-size:1.2rem;cursor:pointer;min-width:40px;min-height:40px}
.bell i{position:absolute;top:2px;right:2px;background:var(--gold);color:var(--goldink);font:700 .65rem/1 var(--body);border-radius:99px;padding:3px 5px;font-style:normal}
.demo-banner{background:var(--gold);color:var(--goldink);font-size:.82rem;font-weight:600;text-align:center;padding:6px 12px}
.demo-banner button{background:none;border:0;font:inherit;text-decoration:underline;color:inherit;cursor:pointer;font-weight:700}
.shell{display:grid;grid-template-columns:1fr;min-height:calc(100vh - 58px)}
.side{display:none}
.main{padding:18px 16px calc(var(--nav-h) + 28px);max-width:1180px;width:100%;margin:0 auto}
.page-head{display:flex;gap:12px;align-items:flex-end;justify-content:space-between;flex-wrap:wrap;margin-bottom:18px}
.page-head h1{font-size:clamp(1.5rem,4vw,2rem);margin:0}
.bottomnav{position:fixed;left:0;right:0;bottom:0;z-index:30;height:var(--nav-h);background:#fff;border-top:1px solid var(--line);display:flex;padding-bottom:env(safe-area-inset-bottom)}
.bottomnav a{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:2px;text-decoration:none;color:var(--muted);font-size:.72rem;font-weight:650}
.bottomnav a svg{width:22px;height:22px}
.bottomnav a[aria-current=page]{color:var(--ink)} .bottomnav a[aria-current=page] svg{color:var(--gold);filter:drop-shadow(0 0 0 var(--ink))}
@media(min-width:900px){
  .shell{grid-template-columns:230px 1fr}
  .side{display:block;background:#fff;border-right:1px solid var(--line);padding:16px 12px;position:sticky;top:58px;height:calc(100vh - 58px)}
  .side a{display:flex;align-items:center;gap:10px;padding:10px 12px;border-radius:var(--r-m);text-decoration:none;font-weight:600;color:var(--muted)}
  .side a svg{width:20px;height:20px}
  .side a[aria-current=page]{background:var(--ink);color:#fff}
  .bottomnav{display:none} .main{padding-bottom:40px}
  .shell.no-side{grid-template-columns:1fr}
}
@media(max-width:700px){
  .g3,.g4{grid-template-columns:repeat(2,1fr)} .form-grid{grid-template-columns:1fr} .radio-cards{grid-template-columns:1fr}
  .kv{grid-template-columns:105px 1fr}
}

/* delivery cards */
.dlist{display:grid;gap:10px}
.dcard{display:block;text-decoration:none;background:#fff;border:1px solid var(--line);border-radius:var(--r-l);padding:14px 16px;position:relative}
.dcard:hover{border-color:var(--ink3)}
.dcard .top{display:flex;justify-content:space-between;gap:10px;align-items:center;margin-bottom:6px}
.dcard .code{font:700 .95rem var(--display);letter-spacing:.01em}
.dcard h4{margin:0 0 4px;font:650 1.02rem var(--body)}
.route{display:flex;align-items:center;gap:8px;color:var(--muted);font-size:.9rem}
.route b{color:var(--text);font-weight:600}
.route i{flex:1;max-width:60px;height:2px;background:repeating-linear-gradient(90deg,var(--line) 0 5px,transparent 5px 9px)}

/* waybill: perforated dispatch slip, used on hero, tracking, rider job */
.waybill{position:relative;background:#fff;color:var(--text);border-radius:var(--r-l);padding:22px 22px 20px;box-shadow:0 18px 40px -18px rgba(0,0,0,.5)}
.waybill .perf{position:relative;margin:16px -22px;height:0;border-top:2px dashed var(--line)}
.waybill .perf::before,.waybill .perf::after{content:"";position:absolute;top:-11px;width:20px;height:20px;border-radius:50%;background:var(--bg,var(--ink))}
.waybill .perf::before{left:-10px} .waybill .perf::after{right:-10px}
.waybill.onpaper{--bg:var(--paper);box-shadow:none;border:1px solid var(--line)}
.wb-code{font:750 1.5rem var(--display);letter-spacing:.02em}
.wb-route{display:grid;grid-template-columns:1fr auto 1fr;gap:10px;align-items:center}
.wb-route small{display:block;color:var(--muted);font-size:.75rem}
.wb-route b{font-size:1.05rem}
.wb-route .arrow{font-size:1.2rem;color:var(--gold)}

/* timelines */
.vtl{list-style:none;margin:0;padding:0}
.vtl li{position:relative;padding:0 0 18px 34px;min-height:36px}
.vtl li::before{content:"";position:absolute;left:11px;top:22px;bottom:-2px;width:2px;background:var(--line)}
.vtl li:last-child::before{display:none}
.vtl .dot{position:absolute;left:3px;top:3px;width:18px;height:18px;border-radius:50%;border:2px solid var(--line);background:#fff;display:grid;place-items:center}
.vtl li.done .dot{background:var(--green);border-color:var(--green)}
.vtl li.done .dot::after{content:"";width:5px;height:9px;border:solid #fff;border-width:0 2px 2px 0;transform:rotate(45deg) translate(-1px,-1px)}
.vtl li.done::before{background:var(--green)}
.vtl li.now .dot{border-color:var(--gold);background:var(--gold);box-shadow:0 0 0 5px rgba(244,180,0,.28)}
.vtl li.bad .dot{background:var(--red);border-color:var(--red)}
.vtl li.todo{color:#8896A5}
.vtl b{display:block;font-weight:650} .vtl small{color:var(--muted)}
.vtl li.now b{font-size:1.08rem}

/* tables (cards on mobile) */
.tablewrap{overflow-x:auto}
table.t{width:100%;border-collapse:collapse;font-size:.9rem}
.t th{text-align:left;font-weight:650;color:var(--muted);font-size:.78rem;padding:10px 12px;border-bottom:1px solid var(--line);white-space:nowrap;background:#FAFBFC}
.t td{padding:11px 12px;border-bottom:1px solid var(--line2);vertical-align:top}
.t tr.click{cursor:pointer} .t tr.click:hover td{background:#FAFBFD}
.t td.num,.t th.num{text-align:right}
@media(max-width:899px){
  .t thead{display:none} .t,.t tbody,.t tr,.t td{display:block;width:100%}
  .t tr{background:#fff;border:1px solid var(--line);border-radius:var(--r-m);margin-bottom:10px;padding:8px 4px}
  .t td{border:0;padding:5px 12px;display:flex;justify-content:space-between;gap:12px;text-align:right}
  .t td::before{content:attr(data-l);color:var(--muted);font-size:.8rem;text-align:left;flex:none}
  .t td.num{text-align:right}
}

/* charts */
.bars{display:grid;gap:8px}
.bar{display:grid;grid-template-columns:120px 1fr 34px;gap:10px;align-items:center;font-size:.88rem}
.bar i{display:block;height:12px;border-radius:99px;background:var(--ink);min-width:3px}
.bar.gold i{background:var(--gold)}
.spark{display:flex;align-items:flex-end;gap:4px;height:90px}
.spark i{flex:1;background:var(--ink);border-radius:4px 4px 0 0;min-height:3px;position:relative}
.spark i:last-child{background:var(--gold)}

/* modal + toast */
.modal-back{position:fixed;inset:0;background:rgba(10,20,32,.55);z-index:80;display:flex;align-items:flex-end;justify-content:center}
.modal{background:#fff;width:100%;max-width:560px;max-height:92vh;overflow:auto;border-radius:22px 22px 0 0;padding:22px 20px calc(24px + env(safe-area-inset-bottom))}
@media(min-width:700px){.modal-back{align-items:center}.modal{border-radius:22px}}
.modal h3{font-size:1.3rem}
.toast{position:fixed;left:50%;bottom:calc(var(--nav-h) + 16px);transform:translate(-50%,20px);background:var(--ink);color:#fff;padding:11px 18px;border-radius:12px;font-weight:600;opacity:0;pointer-events:none;transition:.25s;z-index:99;max-width:90vw;text-align:center}
.toast.show{opacity:1;transform:translate(-50%,0)} .toast.err{background:var(--red)}
.sigpad{border:1.5px dashed var(--line);border-radius:var(--r-m);background:#FCFCFD;touch-action:none;width:100%;height:150px;display:block}
.photo-prev{max-width:100%;border-radius:var(--r-m);margin-top:8px}
.spinner{width:22px;height:22px;border:3px solid var(--line);border-top-color:var(--ink);border-radius:50%;animation:spin .8s linear infinite;margin:40px auto}
@keyframes spin{to{transform:rotate(360deg)}}
.loading{padding:40px 0}

/* auth */
.authwrap{min-height:100vh;display:grid;place-items:center;padding:20px;background:var(--ink);background-image:radial-gradient(circle at 85% 0%,rgba(244,180,0,.18),transparent 45%)}
.authcard{width:100%;max-width:430px;background:#fff;border-radius:22px;padding:28px 24px}
.authcard .logo{color:var(--ink);margin-bottom:18px}

/* landing */
.pub-nav{position:absolute;top:0;left:0;right:0;z-index:10;display:flex;align-items:center;gap:18px;padding:16px max(18px,calc((100vw - 1140px)/2));color:#fff}
.pub-nav nav{margin-left:auto;display:flex;gap:22px;align-items:center}
.pub-nav nav a:not(.btn){text-decoration:none;font-weight:600;font-size:.95rem;opacity:.85}
@media(max-width:760px){.pub-nav nav a:not(.btn){display:none}}
.hero{background:var(--ink);color:#fff;padding:110px max(18px,calc((100vw - 1140px)/2)) 70px;background-image:radial-gradient(circle at 92% 8%,rgba(244,180,0,.2),transparent 40%),linear-gradient(180deg,transparent 60%,rgba(0,0,0,.25));display:grid;gap:40px;grid-template-columns:1.1fr .9fr;align-items:center}
.hero h1{margin-bottom:.35em}
.hero p.lead{font-size:1.15rem;color:#C5D2E0;max-width:34ch}
.hero .cta{display:flex;gap:12px;flex-wrap:wrap;margin-top:24px}
@media(max-width:860px){.hero{grid-template-columns:1fr;padding-top:96px}}
.section{padding:70px max(18px,calc((100vw - 1140px)/2))}
.section.alt{background:#fff} .section.dark{background:var(--ink);color:#fff}
.section .lede{color:var(--muted);max-width:60ch;font-size:1.05rem}
.steps{display:grid;gap:14px;grid-template-columns:repeat(4,1fr);counter-reset:s;list-style:none;padding:0;margin:26px 0 0}
.steps li{counter-increment:s;background:#fff;border:1px solid var(--line);border-radius:var(--r-l);padding:18px}
.steps li::before{content:counter(s);display:inline-grid;place-items:center;width:30px;height:30px;border-radius:50%;background:var(--gold);color:var(--goldink);font:700 .95rem var(--display);margin-bottom:10px}
.steps b{display:block;font-family:var(--display);font-size:1.05rem;margin-bottom:4px}
@media(max-width:860px){.steps{grid-template-columns:1fr 1fr}} @media(max-width:520px){.steps{grid-template-columns:1fr}}
.split{display:grid;gap:30px;grid-template-columns:1fr 1fr;align-items:start}
@media(max-width:860px){.split{grid-template-columns:1fr}}
.ticks{list-style:none;padding:0;margin:14px 0 0;display:grid;gap:10px}
.ticks li{padding-left:28px;position:relative}
.ticks li::before{content:"";position:absolute;left:3px;top:.45em;width:7px;height:12px;border:solid var(--green);border-width:0 3px 3px 0;transform:rotate(45deg) scale(.8)}
.dark .ticks li::before{border-color:var(--gold)}
.problem{display:grid;gap:14px;grid-template-columns:repeat(3,1fr);margin-top:22px}
@media(max-width:860px){.problem{grid-template-columns:1fr}}
.problem div{padding:18px;border-left:4px solid var(--gold);background:#fff;border-radius:0 var(--r-m) var(--r-m) 0}
details.faq{border-bottom:1px solid var(--line);padding:14px 0} details.faq summary{font-weight:650;cursor:pointer;list-style:none;display:flex;justify-content:space-between;gap:12px}
details.faq summary::after{content:"+";font-size:1.3rem;line-height:1}
details.faq[open] summary::after{content:"–"} details.faq p{margin:10px 0 0;color:var(--muted)}
footer.pub{background:var(--ink);color:#A9BACB;padding:36px max(18px,calc((100vw - 1140px)/2));font-size:.9rem}

/* hero waybill step animation: runs once on load */
.hero-steps .vtl li:nth-child(n+4){opacity:.4}
.hero-live .vtl li{transition:opacity .4s}

/* tracking */
.track-hero{background:var(--ink);color:#fff;padding:22px 18px 70px}
.track-body{max-width:560px;margin:-52px auto 0;padding:0 14px 40px}
.bigstatus{font:750 1.7rem var(--display);margin:2px 0 4px}
.prog{display:flex;gap:4px;margin:14px 0 4px}
.prog i{flex:1;height:6px;border-radius:99px;background:var(--line)} .prog i.on{background:var(--green)} .prog i.now{background:var(--gold)}
@media(prefers-reduced-motion:reduce){*{transition:none!important;animation:none!important}}

.pub-nav .btn{white-space:nowrap}
@media(max-width:760px){.lg-only{display:none}}

@media(max-width:480px){.rolechip{display:none}}

/* chat */
.chat{padding:12px;background:#EEF1F5;min-height:42vh}
.msgs{display:flex;flex-direction:column;gap:10px}
.bub{max-width:84%;align-self:flex-start;background:#fff;border:1px solid var(--line);border-radius:16px 16px 16px 4px;padding:8px 12px}
.bub.mine{align-self:flex-end;background:var(--ink);color:#fff;border-color:var(--ink);border-radius:16px 16px 4px 16px}
.bub .who{font-size:.74rem;font-weight:700;opacity:.65;margin-bottom:2px}
.bub .txt{white-space:pre-wrap;word-break:break-word}
.bub .when{font-size:.7rem;opacity:.6;margin-top:3px;text-align:right}
.bub.r-admin:not(.mine){border-left:4px solid var(--gold)}
.composer{display:flex;gap:8px;align-items:flex-end;position:sticky;bottom:calc(var(--nav-h) + 6px);background:var(--paper);padding:10px 0 6px;margin-top:8px}
.composer textarea{min-height:48px;resize:none}
@media(min-width:900px){.composer{bottom:0}}
.mbadge{display:inline-block;min-width:20px;padding:1px 6px;border-radius:99px;background:var(--gold);color:var(--goldink);font:700 .75rem/1.5 var(--body);text-align:center;margin-left:6px;vertical-align:middle}
.bottomnav a,.side a{position:relative}
.bottomnav a .mbadge{position:absolute;top:6px;left:calc(50% + 6px);margin:0;font-size:.65rem;padding:0 5px}

@media(max-width:760px){.g2{grid-template-columns:1fr}}

.install-bar{display:flex;align-items:center;gap:10px;background:var(--ink2);color:#fff;padding:8px 14px;font-size:.88rem}
.install-bar span{flex:1}.install-bar .x{background:none;border:0;color:#A9BACB;font-size:1rem;cursor:pointer;min-width:32px;min-height:32px}